This is where we answer our most frequently asked questions from our users. If you have a question that isn’t answered below, you are very welcome to contact us.
Recently I ordered the model “Discreet” and notice that the color on the plugs varies. Is it only “Discreet” that the color varies or is it possible to gets some color variation on the other products as well? I have bought this before but never noticed this.
We have levels of tolerance on all our raw materials. If the material is in the outer part of the tolerance limit or if the plugs are produced during a material change / refill, it can be some visual changes on the color.
It can also be due the pigment. The beige pigment is heavier and sinks to the bottom much easier than other colors in our raw material containers. In these cases there can be plugs that gets less pigment than others.
I am currently using your products, but size L is too big for me to use during the night. I have checked the availability at your retailers but can’t find the plug “Sleep” in S/M. Are you producing this model in the smaller size?
The model ”Sleep” only exists in one size but we have other foam earplugs in different sizes. It is the same material, but different colors.
Our recommendation is that you try “Original” that is available in both M/L and S/M. The difference between these two sizes is 1,5 mm in diameter. It isn’t unusual that the size of your ear canals differs.
To make sure you find the best size for you, you shall try both sizes.
I bought earplugs in wax recently and the package says there can be chemicals that can effect the product. Which chemicals is that and can these chemicals be unhealthy for the person using it?
Our wax plugs are produced of vaselin and paraffin which is the most common ingredienses in skin lotions and lip balm.
All of our plugs are produced in our own factory in Tyringe, with carefully tested raw materials. All our customers shall always feel safe when using our products.
What is the difference between wax plugs and silicone plugs?
The biggest difference between wax and silicone is that the wax adapts to the temperature of the skin. The wax is also very greasy, which can provide a softening effect in the opening of the ear canal.
The stickiness disappears as you use the plugs, which applies to both the wax plugs and the silicone plugs. However, you can process/roll the wax to get the stickiness back. That is not possible for the silicone.
It is a matter of personal preference which one you like the best – wax or silicone – as they apply and work the same way.
There are so many earplugs to choose from. Which earplug is the best?
“Best” is therefore a question entirely based on personal preferences and the importance of each of these factors to you.
Another reason is that every ear canal is unique and different in size, shape and curvature. Fitting, seal, and consequently the attenuation and perceived comfort, may therefore vary greatly from one individual to another. This is also why there are different types/versions and sizes. Try different types and choose the one that works the best for you and your needs.
Can “disposable earplugs” be used only once?
I am sensitive/allergic to Latex. Do your earplugs contain “Latex”?
How do I know which size to use?
A “rule of thumb” is however following:
– that the average woman has smaller ear canals than the average man
– that children & youths generally have smaller ear canals that adults
– that left & right ear canal in every individual normally differs very little in size